Eden Logistic is a freight forwarder USA to Indonesia built by and for the Indonesian community in America. Whether you're shipping cargo from the USA to Indonesia for your business, sending a package home, or growing an e-commerce store that sources from the US, we handle the full journey: pickup at your door or drop-off at our warehouses in Delaware and California, air freight, Indonesian customs clearance, and delivery to the final address in Indonesia.
We specialize in air cargo. That means one clear process, one predictable timeline, and no confusion about which shipping method your cargo will take. Prefer Indonesian? Read our jasa forwarding USA ke Indonesia page.
Finding a freight forwarder USA to Indonesia is easy. Finding one that actually understands what you're shipping, and why, is harder.
As fellow Indonesians living in America, we know what's really on the line when a package doesn't arrive on time, or when a customs delay turns into weeks of silence. That's why we built Eden Logistic around three things our customers tell us matter most:
We focus on air freight, so there's no guessing which route your cargo takes. Need a different service? Message our team and we'll talk it through.
We understand Indonesian customs procedures, common shipping concerns, and the realities of running a business between two countries.
Many of our customers ship with us again and again, whether that's a monthly business shipment or a yearly holiday package.
Shipping cargo from the USA to Indonesia by air typically takes 5–10 days from pickup, depending on your destination city and the customs clearance process. Every shipment is handled with care from pickup to delivery, can be insured, and is tracked with an Air Waybill (AWB).
You don't need to manage separate couriers on each end. We pick up from your address in the US and deliver to the recipient's address in Indonesia, including customs clearance, so you're not the one dealing with paperwork.
If you're shipping cargo USA to Indonesia regularly, whether that's inventory for a business, products sourced from Amazon, Walmart, eBay, or Target for resale, or recurring shipments for your store, we offer consolidation, so multiple purchases can ship together instead of separately. This means:
This is where Eden Logistic works differently from a standard courier: we think about your shipping volume over time, not just the package in front of us.
| Courier (USPS, FedEx, DHL) | Freight forwarder (Eden Logistic) |
Best for | Small, light parcels | Shipments of several kilograms and up, business cargo, consolidated orders |
Cost per kg | Relatively high as weight grows | Lower per kg as volume grows |
Indonesian customs | Usually handled by the recipient | Clearance handled by our team |
Consolidation | No | Yes, multiple orders in one shipment |
Support | General call center | Indonesian-speaking team on WhatsApp |
Air freight is perfect for a wide range of personal and business shipments. Some of the most common items we send from the USA to Indonesia include:
Category | Examples |
Electronics | Phones, laptops, gadgets, accessories |
Health | Supplements, vitamins, skincare |
Fashion | Branded clothing, shoes, bags |
Gifts & personal | Hampers, oleh-oleh, documents, family parcels |
Business / resale | Retail stock for marketplace sellers |
Some goods can't be shipped by air or need special handling: flammable materials, hazardous chemicals, and loose lithium batteries or power banks. Used clothing can't be imported into Indonesia, and large quantities of medicines, supplements, or cosmetics may need a BPOM permit. If you're not sure whether your item is allowed, message our team before you ship and we'll confirm.
Beyond our two warehouses, we arrange pickup from any address across the United States, whether you're a student in Boston, a business owner in California, or shipping from Texas, New York, Houston, Chicago, or Seattle.
Once your shipment lands in Indonesia, our team takes care of customs clearance and last-mile delivery straight to your family or business address, no matter which city they're in. We deliver door-to-door nationwide, with air shipments arriving via Indonesia's main international airports, including Jakarta (CGK), Surabaya (SUB), Bali (DPS), and Medan (KNO).
The cost of air cargo from the USA to Indonesia depends on a few key factors:
Beyond freight, shipments may be subject to import duty and tax set by Indonesian Customs (Bea Cukai). As a general guide (rates are set by the government and can change; check beacukai.go.id for the latest rules):
The good news: you don't have to navigate this alone. Our team handles customs clearance and documentation for you, and we explain the expected charges before you ship. Final duty and tax amounts are set by Indonesian Customs.
Message our team on WhatsApp with what you're shipping and where it's going. We'll send a quote, then either pick up from your US address or receive it at our Delaware or California warehouse, ship it by air, clear Indonesian customs, and deliver it to the recipient's address.
A courier moves a single parcel. A freight forwarder manages the whole shipment: consolidating orders, booking air cargo space, preparing export documents, handling Indonesian customs clearance, and arranging delivery. For shipments of several kilograms and up, a forwarder is usually more cost-efficient per kilogram.
The cost depends on the actual or volumetric weight (whichever is higher), the type of goods, and the destination city. Message us on WhatsApp for a written quote that lists each cost component before you ship.
By air freight, most shipments reach Indonesia within 5–10 days from pickup, depending on the destination city and the customs clearance process.
We have an East Coast warehouse at 310 Ruthar Drive, Unit 7, Newark, DE 19711 and a West Coast warehouse at 13933 Ramona Avenue, Unit J, Chino, CA 91710. We can also arrange pickup anywhere in the US.
Yes. Have your orders delivered to one of our warehouses and we'll consolidate them into one shipment to Indonesia. Keep your purchase invoices, because the value of the goods must be declared to Indonesian Customs.
Yes. We consolidate orders from multiple buyers into one shipment, provide clear per-kilogram pricing, and share shipping schedules you can pass on to your customers.
Yes. We deliver door-to-door to cities across Indonesia, including Surabaya, Bandung, Medan, and Bali.
Flammable materials, hazardous chemicals, and loose lithium batteries can't be shipped by air or need special handling. Used clothing can't be imported into Indonesia, and large quantities of medicines, supplements, or cosmetics may need a BPOM permit. Contact our team before you ship if you're unsure.
After your shipment is processed, you'll receive an Air Waybill (AWB) as your official tracking document. Our team also keeps you updated and is reachable on WhatsApp for a status check.
It depends on the value and type of your goods. Shipments above the de minimis threshold may be subject to import duty and VAT set by Indonesian Customs. We explain the expected charges before you ship and handle the customs clearance for you.
Ready to ship cargo from the USA to Indonesia? Click "Chat with Us" below to get a quote.
Air Cargo from USA to Indonesia, Door to Door
Get your goods delivered from America to Indonesia with customs clearance handled by our team.
Chat with Us